You're invited to the next BEST (Business Education Series Training) workshop on Thursday, September 20th.
Create Your Own Service Magic
Become an experience, not just a product
Great for business owners, management and front-line staff! Based upon the Disney Institute’s Quality Service training, participants will learn:
- How to create a memorable, positive customer service experience and how it is strikingly parallel to being onstage and performing magic
- How to manage your setting for a great experience using place, performance and process
- How to read your audience
- How to recover from a less than positive service experience
Presenter: Mark Condon, General Manager, Red Rocks Country Club
Date: September 20, 2012, Register by Sept. 17
Location: Red Rocks Country Club, 16235 W. Belleview Avenue, Morrison, 80465
Time: 11:30am – 1pm
Fee: $20 per person (includes lunch)
For more information contact Andrea LaRew at The West Chamber, 720-399-5652 or alarewwestchamberorg (alarewwestchamberorg)
Business Education Series Training (BEST) is a partnership of Jefferson County municipal and non-profit business specialists which provides high quality education seminars and training sessions to the region’s business community that are relevant, diverse and affordable for the purpose of encouraging successful growth in a challenging business climate.
Posted: under Wheat Ridge Business, Wheat Ridge Community.
Tags: BEST, business education series training, business resources, business training, Jeffco Business Resource Center, Jefferson County, West Chamber
Aug 31 2012